Privacy Policy for XiTester
Effective Date: July 10, 2025
Last Updated: July 10, 2025
1. Introduction
XiTester (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered software testing services and our integration with Atlassian Jira.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, company name, and contact details
- Authentication Data: Login credentials and authentication tokens
- Project Data: Test cases, bug reports, project configurations, and related metadata
- Communication Data: Support requests, feedback, and correspondence
2.2 Information Collected Automatically
- Usage Data: Feature usage, session duration, and interaction patterns
- Technical Data: IP addresses, browser type, device information, and system logs
- Performance Data: API response times, error rates, and system performance metrics
2.3 Jira Integration Data
- Project Information: Jira project details, issue data, and workflow configurations
- User Permissions: Jira user roles and access permissions
- Synchronization Data: Data exchanged between XiTester and your Jira instance
3. How We Use Your Information
We use your information to:
- Provide and maintain our AI testing services
- Enable seamless integration with Atlassian Jira
- Analyze and improve our software performance
- Provide customer support and technical assistance
- Ensure security and prevent unauthorized access
- Comply with legal obligations and industry standards
4. Data Sharing and Disclosure
4.1 Third-Party Services
- Atlassian Jira: We share necessary data to enable integration functionality
- Cloud Infrastructure: We use secure cloud providers for data storage and processing
- Analytics Services: Anonymized usage data may be shared with analytics providers
4.2 Legal Requirements
We may disclose your information when required by law, court order, or to protect our rights and the safety of our users.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement industry-standard security measures including:
- Encryption: Data encryption in transit and at rest using AES-256
- Access Controls: Role-based access controls and multi-factor authentication
- Regular Audits: Security assessments and vulnerability testing
6. Data Retention
- Account Data: Retained for the duration of your account plus 30 days after termination
- Project Data: Retained according to your subscription plan or as legally required
- Log Data: Retained for 12 months for security and performance monitoring
- Backup Data: Securely deleted within 90 days of account termination
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
8. International Data Transfers
Your data may be processed in countries other than your own. We ensure adequate protection through:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by relevant authorities
- Other legally recognized transfer mechanisms
9. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain user sessions and preferences
- Analyze usage patterns and improve our services
- Provide personalized experiences
You can control cookie settings through your browser preferences.
10. Children’s Privacy
Our services are not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16.
11. Atlassian Marketplace Compliance
This privacy policy complies with Atlassian’s Marketplace privacy requirements, including:
- Transparent data collection and usage practices
- Secure handling of Atlassian product data
- User consent mechanisms for data processing
- Regular privacy impact assessments
12. Contact Information
For privacy-related questions or requests, contact us at:
XiTester Privacy Team
Email: info@xitester.com
13. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through our service. Your continued use of our services after such modifications constitutes acceptance of the updated policy.
14. Governing Law
This privacy policy is designed to meet Atlassian Marketplace requirements and industry best practices for AI software testing services.
